Last Updated: August 10, 2026
Effective Date: August 10, 2026 | Supersedes: March 2026 | Governing Jurisdiction: California, USA
NOTICE FOR ENTERPRISE AND CORPORATE CUSTOMERS: These Terms govern individual consumer subscriptions only. Enterprise and corporate customers under a signed Order Form are subject exclusively to the Immerse Enterprise Terms of Service.
PLEASE READ THESE TERMS CAREFULLY. THIS AGREEMENT IS A LEGAL CONTRACT BETWEEN YOU AND IMMERSE INC. FOR YOUR INDIVIDUAL, CONSUMER USE OF THE SERVICES.
By registering for or using the Services, you agree to be bound by this Agreement, you represent that you are of legal age and are authorized to enter into this contract, and you acknowledge that you have read and understood it. Your subscription will automatically renew in accordance with Section 4 unless you cancel it. Section 14 contains a binding arbitration agreement and a class-action waiver, together with a thirty (30)-day right to opt out.
The Immerse Properties are protected by intellectual property laws and are owned by the Company or by its third-party licensors. Subject to your compliance with this Agreement, Immerse grants you a limited license to use the Immerse Properties solely for your personal, non-commercial educational purposes.
1.1 Application License. Immerse grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to download, install, and use the Application on a compatible device that you own or control — including a virtual reality device or smart glasses or a similar wearable device — solely for your personal, non-commercial educational purposes.
1.2 Updates. Immerse may require, and may deploy, updates to the Application and the Services with or without notice to you. You agree that Immerse has no obligation to provide any updates or to continue to provide or enable any particular feature.
1.3 Certain Restrictions. Except as expressly permitted by this Agreement, you shall not, and shall not permit any third party to: sell, rent, lease, license, transfer, assign, reproduce, distribute, host, or otherwise commercially exploit the Immerse Properties, or publicly perform or display them; frame or mirror any part of the Immerse Properties; use any metatags or other hidden text employing Immerse’s name or marks; modify, adapt, translate, disassemble, decompile, or reverse engineer any portion of the Immerse Properties, except to the limited extent applicable law expressly permits notwithstanding this restriction; access the Immerse Properties by any automated means or scrape them, except in connection with legitimate public search-engine indexing; use the Immerse Properties to build a competitive product or service; or remove, obscure, or alter any proprietary notices or markings. All rights not expressly granted to you are reserved by Immerse and its licensors.
1.4 Third-Party Materials. The Immerse Properties may include, or may provide access to, third-party materials. You access and use any such third-party materials at your own risk.
2.1 The artificial intelligence functionality within the Services is a machine-learning model and not a human operator. The output of the model may be inaccurate or incomplete and is provided for educational purposes only.
2.2 By using the AI features, you agree to the Privacy Policy. We pseudonymize and protect your data — meaning we exclude direct account identifiers before external processing, though the data remains linkable to you on our side and is not anonymized — and it may also be subject to the policies of the providers that power the AI features.
2.3 For consumer accounts, we exclude direct account identifiers (name, email, account ID) from text prompts before external processing. This applies to text only; visual content from Capture and audio processed for transcription or pronunciation cannot be filtered the same way. Your inputs are not used to train AI models.
2.4 We are not responsible for any actions you or others take based on the output of the AI features.
2.5 You shall not attempt to jailbreak or circumvent the safeguards of the AI features; shall not scrape or otherwise use the AI features to develop a competing model; and shall not extract the weights, parameters, or underlying logic of any model. You shall not use the AI features for any unlawful purpose, to generate hate speech, or to engage in any other misconduct.
2.6 We do not claim ownership of the outputs generated for you through the AI features; as between you and Immerse, rights in those outputs remain with you.
2.7 Immerse may use performance data to improve the Services and may disclose such data only in aggregate or de-identified form.
3.1 Certain features of the Services require you to establish a Registered User account.
3.2 You agree to provide true, current, and complete information; you must be at least eighteen (18) years of age, of legal age to form a binding contract, and not barred from using the Services under applicable law. You are responsible for all activity that occurs under your account; you must not share your credentials; you must promptly notify Immerse of any unauthorized use of your account; and you must exit your account at the end of each session. Immerse may reclaim usernames at its discretion, and you may not establish an account if you have previously been removed or banned from the Services.
3.3 You have no ownership interest in your account or in your username.
3.4 Necessary Equipment. You must provide all equipment necessary to connect to and use the Services, including a desktop or laptop computer and/or a headset or smart glasses, and you must follow the manufacturer’s instructions for that hardware before use.
4.1 Subscription Fees. Subscription fees are payable at sign-up and are non-refundable except as expressly set forth in this Agreement. Payments are processed through Stripe or through the applicable App Store (including the Meta Quest / Horizon Store, the Apple App Store, and the Google Play Store) and their respective service providers. By subscribing, you agree to Stripe’s and/or the applicable App Store’s Privacy Policy and Terms.
4.2 App Stores. The availability of the Services may depend on the App Store from which you obtain them. This Agreement is between you and Immerse, and not with any App Store. You are responsible for paying all App Store fees and for complying with all applicable App Store terms.
4.3 Automatic Renewal. Your subscription automatically renews at the then-current pricing unless you cancel before your Renewal Commencement Date.
4.4 Cancellation. You may cancel through “Account Settings” or by contacting support@immerse.online. You may continue to use the subscription until the end of the current term. No prorated refunds are provided. If a payment cannot be charged and your payment method is not updated within two (2) days of the first attempt, Immerse may terminate your subscription.
4.5 Free Trials. A free trial runs until the earlier of the end of the trial period or the start of a paid subscription. A free trial may require a payment method and will automatically renew into a paid subscription unless you cancel. Cancelling during a free trial may delete your data.
4.6 Promotional Codes. Promotional codes provide the specified access at the advertised price and may be used only once. Unless you cancel before the end of the promotional period, you become a recurring subscriber at the then-current pricing.
4.7 Taxes. All fees are exclusive of applicable sales and use taxes. You are responsible for, and will indemnify Immerse against, any applicable sales or use tax that is not remitted.
5.1 You are solely responsible for Your Content.
5.2 Immerse may, but is not obligated to, pre-screen, refuse, or remove any Content. You consent to such monitoring and acknowledge that you have no expectation of privacy in Content you transmit through the Services.
5.3 Immerse has no obligation to store Your Content and has no liability for the deletion or the failure to store or transmit Your Content.
5.4 Instructors may record sessions. You will be notified when recording is enabled, and if you do not wish to be recorded you may leave the session. Where a recording will be used for any purpose beyond delivering or reviewing the session — such as internal training, product research, or improving our models — we rely on your separate, explicit opt-in consent, which you may withdraw at any time.
6.1 Except for Your Content and User Content, Immerse and its suppliers own all right, title, and interest in and to the Immerse Properties. The Immerse marks may not be used without Immerse’s prior written permission.
6.2 License to Your Content. You grant Immerse a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and sublicensable license to use, reproduce, modify, adapt, publicly perform, and publicly display Your Content in order to operate and provide the Immerse Properties. For real-world content captured via the Capture feature (on any supported device), this license is limited to hosting, processing, and generating your learning content and does not constitute a general publicity license. You represent and warrant that you have all rights and consents necessary for any content you capture and submit, including the rights of any other persons who appear in, or are heard in, that content.
6.3 Your Profile. Your profile may not contain nudity, violence, sexually explicit material, or otherwise offensive matter, and may not include a photograph of another person without that person’s permission.
6.4 Feedback. You provide any Feedback at your own risk and with no obligation of confidentiality on the part of Immerse. You grant Immerse a perpetual, royalty-free, and sublicensable license to exploit the Feedback in order to operate and improve the Immerse Properties.
7.1 You shall not post or transmit any Content that is unlawful, defamatory, obscene, offensive, discriminatory, harassing, violent, or threatening; you shall not harm minors; you shall not impersonate any person or entity; you shall not post infringing Content; you shall not violate any applicable law; you shall not stalk or harass any person; and you shall not assist any other person in any of the foregoing.
7.2 You shall not engage in spatial harassment, obscene gestures, or auditory disruption within the immersive environment.
7.3 Any review you submit must be first-hand, unaffiliated, unpaid, and compliant with applicable law and these Terms.
7.4 Immerse may monitor use of the Services and, upon a suspected violation, may investigate and terminate access or remove Content without notice.
7.5 You are solely responsible for your interactions with other Users.
8.1 The Immerse Properties may link to third-party websites and applications. You use any such third-party websites and applications at your own risk and subject to their terms.
8.2 The availability of the Immerse Properties may depend on the App Store (for example, the Meta Quest / Horizon Store, the Apple App Store, and the Google Play Store). You must comply with all applicable App Store terms.
ALWAYS BE AWARE OF YOUR SURROUNDINGS BEFORE AND WHILE USING YOUR HEADSET. YOU ARE RESPONSIBLE FOR CREATING AND MAINTAINING A SAFE ENVIRONMENT. SERIOUS INJURIES MAY OCCUR FROM TRIPPING OR FROM STRIKING WALLS, FURNITURE, OBJECTS, OR PEOPLE. CLEAR A SAFE AREA AND KEEP CLEAR OF STAIRS, RAMPS, BALCONIES, WINDOWS, FURNITURE, OPEN FLAMES, FIXTURES, AND OTHER HAZARDS. PREVENT PEOPLE OR PETS FROM ENTERING YOUR PLAY SPACE.
9A. Capture — Acceptable Use. You are responsible for using the Capture feature safely and lawfully, on any supported device (mobile, desktop, or smart glasses). You shall not record in private or restricted spaces (including bathrooms, locker rooms, medical or childcare facilities, and secure or government facilities) or wherever recording is prohibited. You shall not use the Capture feature to record sensitive or explicit content. You must comply with all applicable recording, wiretap, and privacy laws and must obtain any consent those laws require from the people you record, and you must follow the rules of the venue, campus, or workplace you are in. Immerse may suspend or disable the Capture feature for any conduct that violates this Section.
You agree to indemnify, defend, and hold harmless the Immerse Parties from and against any and all losses arising out of or relating to: (a) Your Content; (b) your use of, or inability to use, any Immerse Property; (c) your violation of this Agreement; (d) your violation of the rights of any other party, including other Users; (e) your violation of applicable law; or (f) any unlawful recording, or any failure to obtain any consent required, in connection with the Capture feature. Immerse may assume the exclusive defense and control of any matter subject to indemnification, and you will cooperate with Immerse’s defense. This provision does not require you to indemnify a party for that party’s unconscionable commercial practice, fraud, gross negligence, or willful misconduct, and it survives termination of this Agreement.
THE IMMERSE PROPERTIES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITH ALL FAULTS. THE IMMERSE PARTIES DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THE IMMERSE PARTIES MAKE NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS OR THAT THEY WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. THE SERVICES ARE PROVIDED FOR EDUCATIONAL PURPOSES ONLY. BETA FEATURES ARE OFFERED WITHOUT WARRANTY AND MAY BE MODIFIED OR DISCONTINUED AT ANY TIME.
12.1 TO THE FULLEST EXTENT PERMITTED BY LAW, THE IMMERSE PARTIES WILL NOT BE LIABLE FOR ANY LOSS OF PROFITS, REVENUE, OR DATA, OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, UNDER ANY THEORY OF LIABILITY.
12.2 Cap. THE TOTAL AGGREGATE LIABILITY OF THE IMMERSE PARTIES WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID IN THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE LIABILITY, AND (B) ONE HUNDRED U.S. DOLLARS (US $100), EXCEPT WHERE SUCH LIABILITY CANNOT BE LIMITED BY LAW.
12.3 THE IMMERSE PARTIES ARE NOT LIABLE FOR THE CONDUCT OF THIRD PARTIES OR OF OTHER USERS.
12.4 CALIFORNIA RESIDENTS WAIVE CALIFORNIA CIVIL CODE SECTION 1542; NEW JERSEY RESIDENTS WAIVE THE TRUTH-IN-CONSUMER CONTRACT, WARRANTY, AND NOTICE ACT, AS AND TO THE EXTENT APPLICABLE.
12.5 THESE LIMITATIONS ARE FUNDAMENTAL ELEMENTS OF THE BARGAIN BETWEEN YOU AND IMMERSE.
Immerse terminates the accounts of repeat infringers in appropriate circumstances. To report claimed copyright infringement, you must provide Immerse’s Copyright Agent with: your physical or electronic signature; a description of the copyrighted work claimed to have been infringed; identification of the location of the allegedly infringing material; your contact details; a statement of your good-faith belief that the use is not authorized; and a statement, made under penalty of perjury, that the information in your notice is accurate and that you are authorized to act on behalf of the owner of the right allegedly infringed. Contact: support@immerse.online.
14.1 Applicability. Except for qualifying small-claims actions and claims for equitable relief arising out of the misuse of intellectual property, all disputes are subject to binding arbitration. This arbitration agreement applies to claims that arose before you accepted these Terms.
14.2 Rules and Forum. The Federal Arbitration Act governs the interpretation and enforcement of this Section. Arbitration will be administered by JAMS, under its Streamlined Arbitration Rules for disputes under US $250,000 and under its Comprehensive Arbitration Rules otherwise. The seat of arbitration will be Orange County, California, unless the parties agree otherwise.
14.3 Authority of Arbitrator. The arbitrator decides the scope and enforceability of this arbitration agreement and may award damages and any other relief available under applicable law. The arbitrator’s award is final and binding.
14.4 YOU AND IMMERSE EACH WAIVE THE RIGHT TO SUE IN COURT AND THE RIGHT TO A TRIAL BY JURY.
14.5 DISPUTES WILL BE ARBITRATED ONLY ON AN INDIVIDUAL BASIS; THERE WILL BE NO CLASS OR COLLECTIVE ARBITRATION.
14.6 30-Day Opt-Out. You may opt out of this arbitration agreement by sending written notice to support@immerse.online within thirty (30) days, including your name, address, username, account email, and an unequivocal statement that you wish to opt out of arbitration.
14.7 If any part of this Section is found to be invalid, that part will be severed, and the remainder of this Section will continue in effect. This Section survives termination of this Agreement.
15.1 This Agreement commences upon your acceptance and continues for so long as you use the Immerse Properties.
15.2 Immerse may immediately suspend or terminate the Services upon a failed payment, a material breach of this Agreement, or where required by law.
15.3 You may terminate in accordance with Section 4.4.
15.4 Termination removes your access to the Services and may result in the deletion of your password, information, and Content. Any provisions that by their nature should survive termination — including provisions concerning ownership, disclaimers of warranties, and limitations of liability — survive.
16.1 Immerse may investigate any violation of this Agreement and may refer suspected criminal activity to the appropriate authorities.
16.2 Upon a breach, Immerse may warn you, delete Your Content, discontinue your registration, suspend your access, discontinue your subscription, cooperate with law enforcement, and/or pursue any other action that is appropriate under the circumstances.
The Immerse Properties are controlled and offered from the United States. Persons who access the Immerse Properties from other countries do so of their own volition and are responsible for compliance with local law.
18.1 Electronic Communications. You consent to receive communications from us in electronic form.
18.2 Assignment. You may not assign this Agreement without Immerse’s consent; Immerse may assign this Agreement in connection with a merger, acquisition, or sale of assets.
18.3 Force Majeure. Immerse is not liable for any failure or delay caused by events beyond its reasonable control.
18.4 Governing Law. This Agreement is governed by the laws of the State of California, consistent with the Federal Arbitration Act. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
18.5 Exclusive Venue. Subject to Section 14, the exclusive venue for any dispute is Orange County, California.
18.6 Export Control. You will comply with all applicable United States and other export-control laws.
18.7 Notice. Notices may be sent to support@immerse.online.
18.8 Waiver. A single or partial waiver is not a continuing waiver.
18.9 Severability. Any invalid portion of this Agreement will be construed to reflect the parties’ intent as nearly as possible, and the remainder will continue in effect.
18.10 Entire Agreement. This Agreement is the entire agreement between you and Immerse regarding your consumer use of the Services. Enterprise customers are governed exclusively by the Enterprise Terms.
18.11 Contact. support@immerse.online.
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