Last Updated: August 10, 2026 | Effective Date: August 10, 2026 | Supersedes: March 2026

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Immerse is a community of learners. These Community Guidelines (the "Guidelines") apply to every person who accesses or participates in the Immerse platform, whether through a web or mobile application, a virtual reality headset, or smart glasses or other wearable device (each, a "Member"). By using the Services you agree to follow these Guidelines, together with our Terms of Service and Privacy Policy, which are incorporated here by reference. Where you use Immerse through a device platform — including Meta Quest, the Horizon Store, or Meta smart glasses — you must also comply with that platform’s applicable policies. The Guidelines exist to keep Immerse safe, respectful, and welcoming for everyone, and we may update them from time to time by posting a revised version with a new "Last Updated" date.

General Expectations

All Members are expected to follow Meta’s Code of Conduct for Virtual Experiences, including Meta’s smart-glasses and wearables conduct policy where applicable, in addition to these Guidelines. As a condition of participating in the community, you agree that you will:

• Be of legal age. You must be at least eighteen (18) years old to hold an account or use the Services.
• Use one account. Each Member may maintain only one user account, and accounts may not be shared, sold, or transferred to anyone else.
• Keep content lawful and civil. You may not post, transmit, or share content that is defamatory, abusive, harassing, obscene, hateful, discriminatory, threatening, or otherwise unlawful.
• Respect our technology. You may not reverse engineer, decompile, scrape, or otherwise attempt to extract the software, models, lesson content, or other materials that make up the Services.
• Don’t solicit. You may not use the community to advertise, promote, recruit, or solicit other Members for any product, service, or cause without our prior written authorization.

Our Community Values

The following values describe the spirit in which we expect every Member to participate. They are not an exhaustive list of rules; they are the standards against which we evaluate conduct on the platform.

Respect

Treat every Member of the community with integrity, patience, and humility. People come to Immerse at different stages of their learning journey and from every corner of the world. Be generous with encouragement, assume good faith, and disagree without disparaging. Behavior that demeans, intimidates, bullies, or harasses another person — whether through words, gestures, images, or sound — has no place in our community.

Dignity, Diversity & Inclusion

Immerse is committed to a community in which people of all backgrounds, identities, cultures, languages, and abilities are treated with dignity and made to feel that they belong. Do not engage in discrimination or hateful conduct on the basis of race, ethnicity, national origin, religion, gender, gender identity, sexual orientation, age, disability, or any other protected characteristic. Help make your peers feel welcome, included, and safe to practice, make mistakes, and grow.

A Positive Learning Environment

The purpose of Immerse is education. Participate actively and constructively, and support the learning of those around you. Do not disrupt lessons, sessions, or shared spaces — whether by spamming, by monopolizing an instructor or activity, by interfering with others’ ability to hear or be heard, or by any other conduct that detracts from the experience. A positive learning environment is a shared responsibility, and small courtesies make a large difference.

Privacy

Respect the privacy of everyone you encounter on and through Immerse. Do not share another person’s personal information — including their name, image, voice, contact details, or anything said or shown in a private session — without that person’s consent. Obtain consent before capturing, recording, or sharing anything sensitive, set your own boundaries clearly, and honor the boundaries that others set. When in doubt, ask first.

Real-World Capture Etiquette

Immerse can be used across devices — mobile, desktop, and smart glasses and similar wearables — and can draw on the device camera and microphone to power real-time, camera- and voice-aware coaching. Because these features can capture the world around you — including other people — they carry a heightened responsibility, the same way on any device. When you use capture features in shared or public spaces, you agree to:

• Be visible about it. Make the people around you aware that you may be capturing, and don’t leave them guessing.
• Honor a "no." If someone asks not to be recorded, stop — respect the request without argument.
• Never record covertly. Do not conceal that capture is active or use the device to record people surreptitiously.
• Stay out of private and prohibited places. Do not capture in bathrooms, locker rooms, medical or childcare facilities, secure or government facilities, or anywhere recording is not allowed.
• Follow local rules. Comply with the rules of the venue, campus, or workplace you are in, and with all applicable recording, wiretap, and privacy laws — including any consent those laws require.

You are responsible for using capture features lawfully and considerately. Misuse of capture — including covert, unlawful, or non-consensual recording — may result in suspension or termination, and may be reported to the applicable authorities where required.

Suspension and Termination

We review flagged violations of these Guidelines on a case-by-case basis, taking into account the nature and severity of the conduct, its impact on other Members, and any history of prior violations. Depending on the circumstances, our response may range from an informal or formal warning, to a temporary suspension of your access or of specific features (such as capture), up to permanent termination of your account. Serious violations — including conduct that endangers others, unlawful recording, or harm to minors — may result in immediate termination without prior notice, and nothing in these Guidelines limits the rights and remedies available to us under the Terms of Service or applicable law.

Reporting Misconduct

If you witness or experience conduct that violates these Guidelines, please report it to us at support@immerse.online. Reports are reviewed by our team, and we appreciate your help in keeping Immerse a safe, respectful, and welcoming community for every learner.