Presented by IMMERSE
Fluency Summit 2026
Join the first gathering of multinational HR & L&D leaders embracing the shift from "fake fluency" to Fluency Performance™
Register for Upcoming Livestream
The Fluency summit @ the St. Regis Hotel in Mexico City
IMMERSE's annual flagship event for leaders responsible for developing high-performing, multilingual teams.
Tune in on March 5, 2026 to watch the IMMERSE team and 50+ HR and L&D leaders celebrate the launch of the emerging Fluency Performance™ category and the transformation it is bringing to multinational teams across the globe.

Speakers

Keynote Speaker
Andrés Alba Escamilla
Head of Talent Acquisition @ Aeromexico
LinkedIn
Keynote Speaker
Pablo Pérez-Duarte
Global Director of Talent Development @ Constellation Brands
LinkedIn
Keynote Speaker
Julio Cubero
Director of Global Services & Process Excellence @ Bosch
LinkedIn
Keynote Speaker
Cecilia Haro
CHRO @ HUMANIQUE, ex-Grupo Vidanta, ex-SIEMENS
LinkedIn
Keynote Speaker
Cristian David Gaviria Betancur
People & Culture Analyst @ Adage Technologies
LinkedIn
Keynote Speaker
Abraham González-Báez Jalife
CHRO @ ampersand, ex-CEMEX, ex-GBM, ex-Vivaaerobus
LinkedIn
Keynote Speaker
Rui Bashir
Global HR Director @ Carrier
LinkedIn

Agenda

1:30pm - 2:30pm
Arrival & Lunch
2:30pm - 3:15pm
Session 1
Opening Keynote with Andres Escamilla (Aeromexico)
3:15pm - 4:00pm
Session 2
Fireside Chat with IMMERSE's Customer Advisory Board
4:00pm - 4:30pm
Session 3 
"Leadership Mindset Behind Successful Change" with Pablo Duarte
4:30pm - 4:45pm
Break
4:45pm - 5:45pm
Session 4
"Fluency Performance" Celebration with IMMERSE & Customer Speakers
5:45pm - 6:15pm
Session 5
"The Future of Social Impact" with Quinn Taber (IMMERSE CEO)
6:15pm - 9:00pm
Networking Events & Experiences
Cocktail Hour, Demos, Headshots, & More!

Networking Events & Experiences

For selected in-person attendees.
IMMERSE Platform Demos
An early look at how IMMERSE enables customers to chat with their program performance data and personalize employee Learning Paths at scale.
VR & AI smart glasses demo
Check out the latest Meta VR headset and Rayban AI smart glasses.
Roundtable discussions
Small-group discussions on applying a performance-based fluency model across global teams.
Professional headshots
On-site studio sessions throughout the evening.
Music & networking
A relaxed setting to connect with peers and leaders.

Who Should Attend

Global business leaders at the cutting edge of human connection innovation
Customer Experience
Global Operations
Talent & L&D
Transformation
Workforce Development
BPO & Contact Centers
Customer Experience
Global Operations
Talent & L&D
Transformation
Workforce Development
BPO & Contact Centers
Register for Fluency Summit 2026
Event details to follow via email.
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