Presented by IMMERSE
Fluency Summit 2026
A gathering for multinational leaders responsible for developing high-performing, multilingual teams.
Register for Upcoming Livestream
About the event
Fluency Summit is IMMERSE's annual flagship event for leaders responsible for developing high-performing multilingual teams.
Tune into the livestream on March 5, 2026 at the St. Regis Hotel, where the IMMERSE team will meet with 50+ HR, L&D, and operations leaders to discuss the communication competitive advantage for multinational companies, share customer breakthroughs, and unveil the emerging Fluency Performance™ category and platform designed to support it.

Speakers

Keynote Speaker
Andrés Alba Escamilla
Head of Talent Acquisition @ Aeromexico
LinkedIn
Keynote Speaker
Pablo Pérez-Duarte
Global Director of Talent Development @ Constellation Brands
LinkedIn
Keynote Speaker
Monica Ares
Director of content transformation & Worldwide Learning @ Microsoft
LinkedIn
Keynote Speaker
Julio Cubero
Director of Global Services & Process Excellence @ Bosch
LinkedIn
Keynote Speaker
Rui Bashir
Global HR Director @ Carrier
LinkedIn
Keynote Speaker
Cristian David Gaviria Betancur
People & Culture Analyst @ Adage Technologies
LinkedIn
Keynote Speaker
Abraham González-Báez Jalife
CHRO @ ampersand, ex-CEMEX, ex-GMB, ex-Vivaaerobus
LinkedIn
Keynote Speaker
Cecilia Haro
CHRO @ HUMANIQUE, ex-Grupo Vidanta, ex-SIEMENS
LinkedIn

Agenda

1:30pm - 2:30pm
Arrival & Lunch
2:30pm - 3:15pm
Opening Keynote
Andres Escamilla (Aeromexico)
3:15pm - 4:00pm
Fireside Chat
IMMERSE's Customer Advisory Board
4:00pm - 4:30pm
"The Leadership Mindset Behind Successful Change"
Pablo Duarte
4:30pm - 4:45pm
Break
4:45pm - 5:45pm
IMMERSE Fluency Performance  Category Celebration
The IMMERSE Leadership Team
5:45pm - 6:15pm
Closing Keynote
Monica Ares (Microsoft)
6:15pm - 9:00pm
Networking Events & Experiences
Cocktail Hour, Product Demos, Professional Headshots, & More!

Networking Events & Experiences

For specially selected leaders to attend in person.
IMMERSE Platform Demos
An early look at how IMMERSE enables customers to chat with their program performance data and personalize employee Learning Paths at scale.
VR & AI smart glasses demo
Check out the latest Meta VR headset and Rayban AI smart glasses.
Roundtable discussions
Small-group discussions on applying a performance-based fluency model across global teams.
Professional headshots
On-site studio sessions throughout the evening.
Music & networking
A relaxed setting to connect with peers and leaders.

Who Should Attend

Global business leaders at the cutting edge of human connection innovation
Customer Experience
Global Operations
Talent & L&D
Transformation
Workforce Development
BPO & Contact Centers
Customer Experience
Global Operations
Talent & L&D
Transformation
Workforce Development
BPO & Contact Centers
Register for the Fluency Summit
Coming soon: March 5, 2026
Thank you! Enjoy our demo video!
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Fluency Summit 2026
IMMERSE's event of the year!
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